Remote Technical Assistance
The ECO SERVICE FACTOR: REAL TIME GLOBAL SUPPORT
One of the many advantages ECO Green Equipment provides its customers is the ability to remotely assist and troubleshoot technical problems. In conjunction with the ECO BRAIN control panel, ECO Green Equipment support team can remotely access customer’s equipment and receive error messaging and system updates.
Key features of our remote technical assistance are:
- Equipment Notifications are emailed automatically to ECO Green’s support team in the event of an equipment default error.
- Emergency Stop “Lock-Out” feature on all major pieces of equipment.
- ECO Green Equipment Support Team verifies equipment is in working order before resuming production.
Call us today to learn more about the ECO Green Remote Technical Assistance. +1 (801) 505-6841 USA